Frequently Asked Questions

What can I expect when I go for massage appointment?

On your first visit you will complete an intake form. Your practitioner will assess and create a treatment plan for you. At this time it is important to inform your practitioner if you have any medical conditions or are taking any medications. To fully understand your position your practitioner listens to your concerns and your individual needs as well as other factors that may be contributing to your situation. With your health history information your therapist will develop a treatment plan with you so you receive the appropriate treatment. 

Do you offer direct billing ?

We do not offer direct billing service to due high volume of patients.  A receipt will be issued to you after your treatment which allows you to be reimbursed by your insurance provider. All of our therapist are registered and in good standing with CMTO.  

Do I need a doctors’ referral?

There is no requirement to have a referral to see a Registered Massage Therapist.  Extended health care plans, and insurers may require a referral before you will be covered. You need to check with your policy to see if you need one to be reimbursed for the treatments.

What if I am uncomfortable with my body? Do I have to undress?

Let your therapist know your comfort level. It is possible to work on a client who is dressed.  Direct skin contact is best with an application of oil or lotion. However you’re Massage Therapist is required to cover/drape you so only to expose the area which they are working on.  So opting wear your clothes is fine, bring clothes that you can get oil on like a bathing suit or shorts and a tank top.

Does the gender of the massage therapist make a difference?

This is an issue of personal preference. All of our practitioners are highly trained and in good standing CMTO.

I bruise easily, can I still get a massage?

 It is important to let your massage therapist know (this will be one of the questions on the health history form you will be asked to fill out on your first visit).

Am I expected to talk during the massage?

If you wish to have silence, you should say so at the beginning of the treatment. The therapist may, however, require verbal information pertinent to health findings during the treatment.

How often should I have massage treatments?

 A mutual consultation with your Massage Therapist can help you establish a treatment program which fits your lifestyle and physical requirements. Your massage therapist is on your team and is involved with your repair, rejuvenation and in the maintenance of your health. Your choice of RMT assures you that your recommendation for further treatment is being made by a qualified health professional and is made with your preeminent care in mind.

Is one massage therapy treatment enough?

Yes, if you just want to experience massage therapy to relax. However, to have a longer term therapeutic affect one treatment may not be enough.

Massage therapy is most beneficial in both acute and chronic conditions, when used over a series of treatments and then followed up with maintenance or preventive treatments. (Acute conditions are recent, occurring within a week to a month, and can be severe to mild but are sudden in onset. This could describe anything from car accident to a muscular sprain. Chronic conditions are present for several months or years

Will I experience muscle soreness after a massage?

t’s not uncommon to feel some muscle soreness after a massage. Massage triggers a release of lactic acid stored in tight muscles, which can create a temporary feeling of soreness. The good news? Many people enjoy post-massage heightened energy levels and an increased range of motion.

Do you offer massage therapy gift cards?

Yes we do! A therapeutic massage is a great way to show someone how much you care :). 

What are the benefits of Registered Massage Therapy

Regular massage therapy provides some pretty amazing benefits. Massage therapy from a Registered Massage Therapist can help with everything from injury, muscle tension, chronic pain and stress, to posture, high blood pressure and sleep issues—as well as providing an hour of blissful relaxation. Massage therapy is a great way to help enhance both your mental and physical well being as well as positively contribute to your general health and wellness.